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Privacy Policy

Privacy Policy

Last updated: 3/02/2026

1. Introduction

Shay’s Dog Grooming (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect personal information including, but not limited to:

  • Your name

  • Email address

  • Phone number

  • Billing and payment details

  • Any information you submit via contact forms, bookings, or enrolments

  • Website usage data (such as IP address, browser type, and pages visited)

3. How We Collect Information

We collect information when you:

  • Fill out a contact or enquiry form

  • Book or purchase a course or service

  • Subscribe to emails or newsletters

  • Interact with our website or social media

  • Communicate with us via email or messaging platforms

4. How We Use Your Information

We use your personal information to:

  • Provide and manage our services and courses

  • Process payments and bookings

  • Communicate with you about your enquiries or enrolments

  • Send relevant updates, resources, or marketing (you can opt out anytime)

  • Improve our website and services

  • Meet legal and accounting requirements

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only where necessary, such as:

  • Payment processors

  • Website hosting and booking platforms

  • Email marketing services

  • Professional advisors (accountants, legal, etc.)

All third parties are required to handle your data securely.

6. Cookies & Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You can disable cookies via your browser settings if you prefer.

7. Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

Personal information is stored securely and only accessible where necessary.

8. Accessing or Correcting Your Information

You may request access to, or correction of, your personal information at any time by contacting us.

9. Marketing Communications

If you receive marketing emails from us, you may unsubscribe at any time using the link provided or by contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: shaysdoggrooming@outlook.com.au
Business Name: Shay’s Dog Grooming